Any electronic system requires regular technical maintenance to ensure stable operation and prevent failures or more serious losses.
SFERA GROUP guarantees each of its clients a consistently high level of security system maintenance, fast turnaround times, and a personalized approach to every customer.
The high quality of our subscription-based maintenance services is ensured by:
- the high qualification level of our specialists, confirmed by diplomas and certifications,
- the use of precision-certified equipment,
- rapid response to each request, and
- accurate recordkeeping for each site.
These service guarantees are provided by SFERA GROUP with every signed maintenance agreement. Under the agreement, our company performs all necessary maintenance for security systems, active equipment, and other peripheral devices as part of the facility’s security system — with full documentation of the work completed.
- Under a long-term service agreement, we provide:
- Technician arrival within a maximum of 24 hours
- Fast diagnostics and solutions for issues in individual systems or the full complex
- Data protection on video recording servers
- Access rights management for all subsystems
- Monitoring of video servers, surveillance cameras, and other security components from our office
- Remote execution of administrative tasks that don’t require a technician’s physical presence
- Scheduled maintenance of all security system equipment
Contractual service includes both scheduled and emergency technician visits, as well as consultations by phone. We work both under service contracts and on-demand.
For more details, contact our office manager by phone or leave a message on our Contact page.
